freenet Mobile

Automatically better: more efficiency and performance in SEA.

freenet Mobile simply lacked the time to structure and maintain every SEA account granularly. In a direct A/B test against the manual setup, adSoul showed: a granular account structure, AI entity recognition and automated keyword booking lift CTR and conversion rate noticeably, at lower cost and less effort.

Industry
Telecommunications, mobile
Group
freenet Group
Market
Germany (A/B test, 50/50 traffic split)
Timeframe
2-month test, after a 2-month learning phase
Services
SEAMarketing automationTracking
+13.5% click-through rate versus the manual account.
+6.5% conversion rate in the direct A/B comparison.
-11.29% cost per order, with more sessions and transactions.
TL;DR

What we did with freenet, in four points.

  • Granular account structure with precisely matched ads and landing pages.
  • AI entity recognition captures search queries reliably.
  • Automated keyword booking and re-booking of search queries.
  • In the A/B test more traffic at lower CPC and CPO.

The challenge

Effort grows, time does not.

Effective SEA thrives on a granular build: only when ad copy and landing pages match the search query precisely does an optimal user experience emerge, lifting CTR and conversions. That requires many small, manually demanding tasks.

At freenet Mobile, too, frustration grew that, purely for lack of time, search marketing could not be tuned perfectly. The sheer number of tasks and brands made it impossible to build every account structure granularly and re-book keywords regularly.

Limited time and capacity fed straight into performance. freenet Mobile wanted to test whether an automation solution could decisively raise SEA efficiency and free up time for what matters.

Our approach

Manual versus automated: a direct A/B test.

To test the effect, the German account volume was split by traffic into two equal halves: one kept manual and unchanged, one set up fresh with adSoul. Two months of testing after a two-month learning phase, across brand and generic campaigns. The building blocks:

  1. 01

    Granular account structure

    adSoul ensures a granular build in which ad copy and landing pages are matched specifically to the search query.

  2. 02

    AI entity recognition

    An AI method recognizes natural language and traces words back to their root, so search queries are captured reliably and served precisely.

  3. 03

    Automated keyword booking

    Large volumes of keywords are booked automatically and search queries re-booked, expanding the keyword set fully automatically.

  4. 04

    Simple promo handling

    Starting and stopping promotions, keywords and ad copy is greatly simplified.

Before
  • lack of time across many brands and tasks
  • account structure not consistently granular
  • keywords not re-booked regularly
  • deeper analysis left undone
  • untapped potential
With adSoul
  • granular structure, ensured automatically
  • AI entity recognition for precisely matched ads
  • automated keyword booking and re-booking
  • lower CPC, more traffic on the same budget
  • time freed up for strategy and concept work

The results

More quality, more success, less work.

The analysis was positive across the board, in both brand and generic areas. With adSoul, the click-through rate rose by 13.5% and the conversion rate by 6.5% versus the manual account. At the same time CPC and CPO fell, cost per order by 11.29%, with more sessions (+5.13%) and transactions (+10.61%).

Since both groups ran the same bid-management tool, the improvement is demonstrably down to higher campaign quality: budget flowed to ads with higher quality and relevance. adSoul enabled growth and lower effort at once.

With adSoul we exceeded the performance goals we had set and can drive the automation of our search marketing further. This gives our SEA team the chance to focus even more on strategic and conceptual work.
Georg WagnerHead of SEA & SEO, freenet Group

What came next

Keep going, with a clear focus on strategy.

The test proves the potential of automation in search marketing: more efficiency and quality, more traffic at lower cost and a better conversion rate. freenet Mobile is driving automation further and focusing its SEA team more on strategic tasks.

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Sebastian Altenberend
Sebastian Altenberend Co-Founder & Managing Director
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